1 Langstone Q The Restaurant Full

CAREERS AT LANGSTONE QUAYS RESORT

Restaurant Host/Hostess

Part-Time, Permanent

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An exciting opportunity has arisen for a Restaurant Host/Hostess to join our busy F&B team.  In this role, the Breakfast Assistant ensures customers are greeted, seated and served in a friendly and prompt manner.  The ideal candidate will be a natural people person, with a personal charm and a genuine interest in ensuring the highest levels of customer satisfaction.

  • Greet and seat customers as they arrive, provide menus and answer any immediate questions.
  • Schedule dining reservations for guests in advance and as they arrive at the restaurant.
  • Liaise with F&B colleagues regarding customer needs, ensuring customers receive fast and quality service from the moment they arrive.
  • Handle special needs or request accommodations, ensuring customer requirements are met.
  • Inspect and maintain the dining facilities
  • Confident and approachable with a personal charm
  • Good teamwork and can work well alone
  • Calm under pressure during busy periods
  • Excellent selling and customer service skills
  • Can use own initiative and problem solve
  • Resilience and calm attitude when dealing with face-to-face complaints
  • Positive can-do attitude and a flexible approach to work

Langstone Quays will offer you a fantastic working environment with plenty of opportunities to make a difference each day. In addition, you will receive:

  • NMW/NLW
  • 29 days holiday (including bank holidays) increasing with continuous service (pro-rata for part-time employees)
  • Staff discount across the resort
  • Free parking
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That's a better deal than you'll get anywhere else!

* subject to availability

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