Restaurant 5

CAREERS AT LANGSTONE QUAYS RESORT

Food & Beverage Supervisor

Full-Time, Permanent

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An exciting opportunity has arisen for a Food & Beverage Supervisor in our hotel.  The Food & Beverage Supervisor's role is to support the Restaurant Manager in the smooth planning and organisation of the Food and Beverage service within the Waterside Restaurant and Bar.

  • Assisting in the smooth running of the Waterside restaurant and other food and beverage areas
  • Assisting in day to day operations of the restaurant, bar, room service and lounge
  • Opportunity to work across the Food and Beverage Team
  • Ensure that all Food and Beverage team members are trained on quality, service and Health and Safety standards
  • Proactively identify potential customer service problems before they arise
  • Deputise for the Food and Beverage Manager in their absence
  • Set clear goals and for the development of team members
  • Improve overall team performance
  • Maximise sales opportunities through up-selling and add on sales to increase revenue
  • Maintain a high standard of personal appearance and hygiene including wearing and maintaining a clean pressed uniform at all times.
  • Follow all company policies and procedures outlined in the Employee Handbook including any department-specific procedures such as left luggage policy.
  • Be aware of and follow all Health and Safety procedures
  • Confident and approachable
  • Well organised and takes a systematic approach
  • Strives for excellence through attention to detail
  • Good team work and can work well alone
  • Calm under pressure during busy periods
  • Excellent selling and customer service skills
  • Can use own initiative and problem solve
  • Resilience and calm attitude when dealing with face to face complaints

Langstone Quays will offer you a fantastic working environment with plenty of opportunities to make a difference each day. In addition, you will receive:

  • Up to £20,000 per year
  • 29 days holiday (including bank holidays) increasing with continuous service (pro-rata for part-time employees)
  • Staff discount across the resort
  • Free parking
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* subject to availability

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